Overview
Welcome to Fixohe! These Billing Terms and Conditions explain how we handle orders, payments, and related processes on our website. By placing an order with us, you agree to follow these terms. Please read them carefully before making a purchase.
Section 1 – Payment Methods
We accept all major credit cards, including Visa, Mastercard, American Express, Discover, Diners Club, JCB, and PayPal. All payments must be made in U.S. dollars (USD).
Section 2 – Billing Information
You agree to provide current, complete, and accurate purchase and account information for all transactions. You must also update your details, such as email, billing address, and payment method, so we can complete your orders and contact you if needed.
Section 3 – Pricing and Promotions
Price Changes: Prices may change without notice. We may modify or discontinue products at any time without prior notice.
Promotional Codes: Discount codes must be applied at checkout. They cannot be used on past purchases or combined with other offers unless explicitly stated.
Section 4 – Order Confirmation and Invoicing
Order Confirmation: Once you place an order, you will receive a confirmation email. This email includes details of the items purchased, shipping method, and billing information. It also serves as your receipt.
Invoice: We will include an invoice with your shipment. It will show itemized charges, shipping costs (if applicable), and any discounts applied.
Section 5 – Payment Processing
Authorization: By submitting payment details, you authorize us to charge your chosen payment method. All transactions are subject to authorization and fraud screening.
Failed Transactions: If a payment fails or is declined, we will notify you by email. You must provide an alternative payment method to complete your order.
Section 6 – Disputes and Chargebacks
Dispute Resolution: If you experience an issue with your order, please contact our support team at info@fixohe.com. We will work to resolve the matter promptly. For details on refunds or returns, please review our Return & Refund Policy.
Chargebacks: Unauthorized chargebacks will be investigated. If we find a chargeback unwarranted, you will be responsible for reimbursing us for the disputed amount and any related fees.
Section 7 – Governing Law
These Billing Terms and Conditions, along with related agreements, are governed by and interpreted under the laws of the United States.
Section 8 – Changes to Billing Terms
We may update these Billing Terms at any time by posting changes on this page. It is your responsibility to check this page regularly. Continued use of our website means you accept the updates.
Section 9 – Contact Information
For questions regarding these Billing Terms and Conditions, please contact us:
- Email: info@fixohe.com
- Phone: (+1) 978-874-4139
- Address: 118 Rutherford Dr, Rockwall, TX 75032, United States
- Working Hours: 9 AM – 5 PM (Monday – Saturday)