The following Billing Terms (“Terms”) govern your use of the billing services (“Services”) provided by Fixohe. By using our Services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you should not use our Services.
1. Payment Methods
We currently accept the following forms of payment:
- Visa
- MasterCard
- American Express
- JCB
- Diners Club
- Discover
- PayPal
We do not accept cash, personal checks, wire transfers, or money orders. All payments must be made in U.S. dollars (USD).
2. Billing Cycle
Billing is conducted on a monthly cycle. Your billing period begins on the date you activate your subscription or service and renews every 30 days thereafter, unless canceled in accordance with these Terms.
3. Billing Statements
You will receive a detailed electronic billing statement each month, sent to the email address associated with your account. This statement includes all charges incurred during the billing cycle.
Please ensure your email address is accurate and up to date to avoid missed notifications.
4. Payment Due Date
Payments are due on the due date stated on the billing statement. You are responsible for ensuring timely payment. If we do not receive payment by the due date, your access to our Services may be temporarily suspended or permanently terminated.
5. Late Payment Policy
If payment is not received by the due date:
- A late fee of $10 may be applied to your account.
- Interest or additional penalties may apply on overdue amounts, as permitted by applicable law.
We will notify you in advance before applying any such fees.
6. Credit Card Authorization
By submitting your credit card or other payment information to us, you authorize Fixohe to automatically charge your selected payment method for all recurring and one-time charges associated with your account.
You agree to keep your payment information current and accurate.
7. Billing Disputes
If you believe that a billing error has occurred:
- You must notify us within 30 days of the billing statement date.
- We will investigate the issue and respond with a resolution within 60 days.
To report a billing dispute, please contact our billing support team at info@fixohe.com.
8. Account Termination
We reserve the right to suspend or terminate your account for:
- Non-payment of fees
- Breach of these Billing Terms
- Fraudulent or unauthorized use of payment methods
In such cases, you may lose access to our services and data associated with your account.
9. Changes to Billing Terms
Fixohe may update or revise these Billing Terms from time to time. Any material changes will be communicated via email. Continued use of our services following such updates constitutes acceptance of the revised terms.
10. Dispute Resolution
Any disputes related to billing or payment terms shall be settled through binding arbitration administered by the American Arbitration Association (AAA), in accordance with its rules. Arbitration shall occur in the state of Texas, United States, and the decision shall be final and binding.
11. Severability
If any provision in these Billing Terms is held to be invalid or unenforceable, the remaining provisions will remain valid and enforceable to the fullest extent permitted by law.
12. Entire Agreement
These Billing Terms, along with our Terms of Service, constitute the entire agreement between you and Fixohe regarding payment and billing for our services.
13. Contact Us
If you have any questions or concerns about these Billing Terms, please contact us:
Email: info@fixohe.com