Terms of Service
These Terms of Service outline the agreement between you and Fixohe regarding the use of our website and services. By accessing or using our website, you agree to comply with these terms, along with our Privacy Policy and other applicable policies.
1. Service Availability
We strive to ensure our website and services remain accessible at all times. However, service interruptions may occur due to maintenance or other reasons. We will make reasonable efforts to restore access as soon as possible.
2. Orders and Payments
By placing an order on our website, you agree to pay the total amount, including applicable shipping fees. We accept various payment methods as displayed at checkout, and all transactions are processed securely through trusted payment gateways.
We reserve the right to cancel orders suspected of fraudulent activity or those that violate these Terms of Service.
3. Shipping and Delivery
We process and ship orders from our USA-based warehouse within 1-3 business days. Delivery typically takes an additional 3-6 business days. Shipping times may vary during peak seasons or holidays.
Currently, we only ship within the USA.
4. Returns and Refunds
We offer a 21-day return policy. Items must be in their original condition, with all tags attached and in the original packaging. Customers are responsible for return shipping costs.
To initiate a return, contact us at [email protected]. Once we receive the returned item, we will process the return immediately and issue a refund within 10 business days to the original payment method.
If an item is received damaged or defective, contact us immediately at [email protected] for assistance.
5. Intellectual Property
All content on our website, including text, images, graphics, and logos, is protected by copyright and trademark laws. Unauthorized use or reproduction of our content is strictly prohibited.
6. Disclaimers and Limitation of Liability
Our website and services are provided “as is”, without any warranties regarding accuracy or performance. We are not liable for direct or indirect damages arising from the use of our website or services.
7. Changes to Terms of Service
We may update these Terms of Service at any time. Changes will be effective upon posting on our website. Continued use of our site constitutes acceptance of the revised terms.
For any questions regarding these Terms of Service, contact us at [email protected].