This Privacy Policy explains how Fixohe (“we,” “our,” or “us”) collects, uses, and protects your personal information. By using our website or services, you agree to the practices described below. If you do not agree, please stop using our website and services.
1. Information We Collect
We may collect the following types of information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party gateways)
- Purchase history and order details
- Device/browser information and IP address
- Interaction data (pages visited, links clicked)
Data is collected through website interactions, form submissions, and order placements.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations, updates, and support messages
- Personalize your shopping experience
- Improve our website and services
- Send promotional emails (unsubscribe anytime)
- Comply with legal obligations and prevent fraud
3. Sharing Your Information
We do not sell or rent your personal data. We only share it with trusted third parties that:
- Process payments
- Handle shipping and delivery
- Provide marketing or analytics services
These providers are contractually required to protect your data and use it only for approved purposes. We may also disclose data when legally required or to protect our rights.
4. Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate or outdated information
- Request deletion of your data (unless legally required to retain it)
- Opt out of marketing emails at any time via the unsubscribe link
To submit a privacy request, email us at info@fixohe.com.
5. Data Security
We protect your information through:
- SSL encryption during data transmission
- Restricted access to sensitive information
- Regular audits and system updates
⚠️ No system is 100% secure. We encourage you to use the internet cautiously.
6. Cookies & Tracking Technologies
Our website uses cookies to:
- Remember preferences and settings
- Improve website performance
- Analyze visitor behavior and traffic
You may disable cookies in your browser, but some site features may not function properly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or posted on our website. Continued use of our services means you accept the updated policy.
8. Contact Us
For privacy questions or requests, please reach us at:
- Email: info@fixohe.com