This Privacy Policy explains how Fixohe (“we”, “our”, or “us”) collects, uses, and safeguards your personal information. By using our website or services, you accept the practices described below. If you do not agree, please stop using our website and services.
1. Information We Collect
We collect personal and non-personal data to enhance your shopping experience and provide better service. The types of information we collect may include:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed via secure third-party gateways)
- Purchase history and order details
- Device/browser info and IP address
- Interaction data (pages visited, links clicked)
This information is collected through your interactions with our website, form submissions, and order placements.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders efficiently
- To send order updates, confirmations, and support messages
- To personalize your experience with recommendations and content
- To improve our website and overall service
- To send promotional emails (you may unsubscribe anytime)
- To comply with legal obligations and prevent fraud
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with trusted third-party providers who:
- Process payments
- Handle order delivery
- Provide marketing and analytics tools
These partners are contractually obligated to protect your information and use it only for specific, approved purposes. Additionally, we may disclose data if legally required to do so or to protect our rights.
4. Your Privacy Rights
You have the right to:
- Access your personal data
- Correct any inaccurate or outdated information
- Delete your data, unless legal retention applies
- Opt out of marketing communications anytime via the unsubscribe link
To make a privacy-related request, please email us at info@fixohe.com.
5. Data Security
We take your data protection seriously. Here’s how we secure your information:
- SSL encryption for secure data transmission
- Restricted access to sensitive data
- Regular system audits and security updates
While we do our best, no system is 100% secure. Please use the internet wisely and cautiously.
6. Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your settings and preferences
- Improve website speed and performance
- Analyze traffic and behavior for better functionality
You can manage cookies in your browser settings. However, disabling cookies may impact certain site features.
7. Changes to This Privacy Policy
We may update this policy occasionally. Any major updates will be shared via email or posted on our website. Continued use of our services after changes means you accept the revised policy.
8. Contact Us
Have questions or privacy concerns? Reach out to us anytime:
Email: info@fixohe.com